Refund policy

12-Month Money-Back Guarantee

Every order is covered by a 12-month money-back guarantee — no hassle. If for any reason you're not satisfied with the results within 12 months of receiving your order, I want to hear about it.

Step 1 — Give me a call first. Call or text me directly at 828-591-0302. Most issues come down to one small detail, and I'll be happy to diagnose it with you and get it fixed.

Step 2 — Or get a full refund. If we can't make it right, or you'd simply rather have your money back, I'll completely refund the purchase of your order. No restocking fees and no runaround.

You can also reach us by email at leakfixkit@gmail.com. Please include your order number or the email address you ordered with.

Lifetime seal warranty
Separately, the seal itself is covered for life: if it's ever damaged or loses adhesion, I replace it free. Full warranty terms.

Damaged or wrong items
Please inspect your order when it arrives and contact us right away if anything is damaged, defective, or not what you ordered, so we can make it right.

European Union 14-day cooling-off period
If your order ships to the European Union, you also have the right to cancel or return it within 14 days, for any reason and without justification.

Refunds
Approved refunds go back to your original payment method within 10 business days. Your bank or card company may take a few extra days to post it. If more than 15 business days have passed since your refund was approved, contact us at leakfixkit@gmail.com.